Working from Home
Find out more about remote access using Zoom, file sharing using Filr, and other online services to help assist with working from home. Go there now…
Connecting to the Wireless at CCS
Starting immediately, all areas of campus should see one or more of the following wireless networks:
CCS-2.4GHZ (Ford Campus and Taubman Center)
CCS-5.0GHZ (Ford Campus and Taubman Center)
Please consult the Knowledge Base for answers to frequently asked questions at www.helpdesk.collegeforcreativestudies.edu.
To report any problems or to receive assistance with classroom technology (smart boards, teaching stations, projectors) please call the AVC at 313.664.7647.
For administrative office equipment and software needs, please visit the Helpdesk online or call 313.664.7818 directly.
Printing in CCS Labs
Xerox Color Printing in CCS Labs
Paper Cut Guide
Turning Off Banner Pages When Printing
Wireless Xerox Color Printing in the 24 hour Labs
Drivers and Clients
PaperCut Client – Mac
PaperCut Client – Windows
Best Practices – File Creation and Saving
To better save and share files with the CCS community a file naming convention has been established. Details about creating a simple form, saving your file with the proper name, and office codes can be found at the File Creation and Saving page. Review the details .
Unfortunately, due to liability concerns, the Information Technology Department cannot perform repair or installation work on computers that are not owned by CCS. However, we have compiled a list of some computer repair companies that may be able to assist you either over the phone or in person.
Higher Education Opportunity Act of 2008
Please review the Higher Education Opportunity Act of 2008 addressing combating the unauthorized distribution of copyrighted materials, particularly by file sharing applications. Unauthorized distribution of copyrighted materials by any means, including peer-to-peer file sharing, may subject an individual to civil and criminal liabilities in addition to violating CCS internal policies.
Digital Monitors/Information Displays
Information can be shared with the CCS community using digital screens currently located at the Taubman Center as well as the lobby of the Walter B. Ford building and the lobby of the Yamasaki.
Images must be sized 1920 pixels wide by 1080 pixels high at 300 dpi and saved in a JPG or PNG format. No other file format can be accepted. Important text and imagery should be kept inside a 100 pixel image safe area.
Remember, keep your information brief as slides only appear on the screens for a short period of time.
Information must be submitted 7 working days before any event to be announced. Images of violence or alcohol will not be posted.
Submit approved JPG or PNG files or announcement information to email@example.com.
Password Reset – Network and email
Set Up Your Mobile Device
Submitting a Helpdesk Ticket
Turning Off Banner Pages When Printing – Stop additional pages from printing
Using Your CCS Phone
For assistance on configuring your email basics, such as forwarding and sharing, please refer to the Blackboard organization “CCS Email Help” found under My Organizations on the My CCS tab.
Policies & Procedures
Acceptable use of information technology resources
Walter B. Ford Lab FAQs
HEOA 2008 Copyrighted Material Policy