Log in on the right to submit a ticket to Ed Tech for your Canvas or Simple Syllabus issues.
If you are experiencing issues with Attendance in Canvas please submit an IT helpdesk ticket at helpdesk.collegeforcreativestudies.edu.
If you are experiencing issues with Send Grades to AARO in Canvas please reach out to the Academic Advising and Registration Office (AARO).
Ed Tech Troubleshooting includes:
- Course page problems such as formatting, embedding, links, modules, module links, pages, assignments, discussion boards, images, interactive elements and page layouts.
- Course content copies with permission from content owner only
- Canvas course template and home page troubleshooting
- Canvas gradebook set-up assistance and troubleshooting
- Simple Syllabus troubleshooting
- Simple Syllabus access permissions
- Adding, removing, or changing TAs/observers/students to Canvas courses only after appropriate paperwork has been completed.
- Necessary paperwork could include:
- Scheduled Course Change Form to update the course tally with faculty information
- HR paperwork for hiring new adjunct faculty (Adjunct Faculty Appointment Authorization)
- Student course enrollment overloads after approval has been given
- Chair’s request to add TA for instructional purposes
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