Canvas Community Website

The Canvas Community website is a place where people from all over the world come to:

• *ask questions about Canvas.
• *submit new ideas and suggestions that might be incorporated into Canvas.
• review official written documentation and video tutorials.
• *participate in focus/interest groups.
• read blog posts directly from Instructure staff.

* = requires logging in to the Canvas Community website

Asking Questions about Canvas

Post a question in the Canvas Community. Your answer may be answered by other Canvas Community members from around the world. For example, if you had a Canvas question after normal CCS business hours that needed a response, you could post your question to the Canvas Community in hopes that someone would see it and provide a response.

If you would like to post a question to the global Canvas Community:

1. Within Canvas, in left-hand Global Navigation menu, click the Help link.
2. In the fly-out menu that appears, click the Visit the Community link.
3. At the top right corner of the screen, ensure that you are signed in.
   • How do I log into the Instructure Community using Canvas?
   • Community Login Troubleshooting Guide
4. Once you are signed in to the Canvas Community, click on the Product Resources link at the top of the screen.
5. Click the Canvas link under the Canvas heading.
6. Click the Forum tab. Click the Ask a Question button.

Alternatively, navigate to: Canvas Question Forum – Instructure Community.

• How do I ask a question in the Instructure Community?
• How do I reply to a question posted in an Instructure Community Question Forum?
• How do I mark a reply to my question as an accepted solution?

Submitting Ideas and Suggestions

Do you have a suggestion to improve Canvas? You can now submit your ideas through the Collaborative Roadmap on the Canvas Community website. Please note that the submission process was updated in April 2026. Refer to the documentation below for additional information. If you have multiple suggestions, please submit each one separately to ensure they are reviewed accurately.

• How do I view the Instructure Collaborative Roadmaps?
• What is the feature development process for Instructure products?
• How do I view opportunities in the Collaborative Roadmap?
• How do I share my thoughts on an opportunity in the Collaborative Roadmap?
• How do I share a contribution (formerly Idea) to the Collaborative Roadmap?

Canvas Written Documentation and Video Tutorials

To access the Canvas written documentation and video tutorials:

1. In Global Navigation, click the Help link.
2. In the fly-out menu that appears, select from General Canvas Guides (All Users), Instructor Canvas Guides, or Student Canvas Guides.

Focus/Interest Groups

To access specific focus/interest groups in the Canvas Community:

1. Click on the Groups link at the top of any Community page.
2. Under the Sector Hubs or Interest Hubs headings, select a group you’d like to learn more about.

• Alternatively, you can visit the Groups page in the Canvas Community.

Product Blogs

Instructure staff will occasionally post product blogs to keep their customers up-to-date on current Canvas functionality or what is coming in the future. To access these product blogs:

1. Click on the Product Resources link at the top of any Community page.
2. Click on The Product Blog link.

• Alternatively, you can visit the The Product Blog page in the Canvas Community.