Supervisor Evaluation – Julie Hingelberg

It is the College’s goal to annually evaluate the performance of each employee. The purpose of the evaluation process is to provide an opportunity for the supervisor and employee to review the prior year’s work performance. This process should include conversations related to the strengths and weaknesses in your employee’s performance, the development of future objectives, and your support and encouragement in assisting them to reach their full potential. The evaluation process helps to promote better communication between you and your employee, allows your employee input, and enables attention to be focused on job performance standards.  As you communicate the performance appraisal, your employee needs to understand performance expectations and your employee should be provided the opportunity to respond and discuss any issues that may arise.  Feedback concerning job satisfaction, career goals, and position responsibility are encouraged during the appraisal and throughout the year.

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Supervisors

The following employees have completed their evaluations. Please review them by clicking on each of their names in the table below.

Below is a list of reviews that your employees have submitted.

Employee Evaluations

Employee: Frank Ravja Job Title: Director of Financial Aid Department: Financial Aid Office Supervisor Email: julieh@collegeforcreativestudies.edu Review Date: July 24, 2019
Score Comment
Quality of WorkLEADING (5)

As a firm believer in collaboration and rather necessity in higher ed, I strive to keep channels of communication open with all offices in an effort to better serve, retain and graduate students.

DependabilityLEADING (5)

Seek to be accessible at at times in an effort to ensure quality and regulatory assurance for students and staff.

Job KnowledgeLEADING (5)

Review compliance information from FSA, NASFAA, IFAP and FSATech each morning that pertains to all Title IV administration ranging from GLBA to financials in an effort to raise awareness institutionally.

Interactive/Effective CommunicationSTRENGTH (4)

I seek data and articles to act as reference point in making decisions for myself and staff. I encourage an open door policy in which I seek to answers questions in a timely and accurate manner.

Emotional IntelligenceSTRENGTH (4)

Communication is a two way street and prefer to break down titles within the FA office to ensure everyone’s voice is heard and considered during the decision making process.

Management AbilityLEADING (5)

Prefer to work a time table and seek to finish task well before due date in an effort to provide stellar service to students and staff in a fast paced environment with accurate results.

TeamworkSTRENGTH (4)

Collaboration is key as one change in one office can have an effect on another. Believe in sharing potential changes before making the actual changes to ensure it does not disrupt anyone’s workflow or internal process.

AgilityLEADING (5)

Regulations and processes change rapidly and stand on guard for any internal or external changes that may occur without or little notice only.

Goals

    1. Decrease melt rate by assisting in the reduction of students withdrawing after depositing.
    1. Improving Graduation and Retention Rate
    1. Converting more part-time students into full-time
    1. Improving Cohort default rate

Accomplishments

    1. Completed automation for FA processes
    1. Trained staff including new staff member
    1. assisted in encouraging students to seek resources aside from withdrawing by going part-time or seeking additional aid
    1. Opened dialogue between financial aid and offices such as admission in collaborating for increased enrollment and overall enrollment figures.

Comments

Continued transparency and communication. CCS and supervisor provide all resources needed to ensure a great standard of workplace in terms of support, communication and professional development.

Created on July 24, 2019 at 12:42 pm Updated at July 24, 2019 at 12:42 pm

Enter each employee evaluation on the Supervisor Evaluations page. Once you have entered your information, click submit. You may edit your entries by clicking on the Edit links of the employee evaluations you’ve entered below. Please complete the supervisor evaluation process by August 23, 2019.

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