Supervisor Evaluation – Heather Good

It is the College’s goal to annually evaluate the performance of each employee. The purpose of the evaluation process is to provide an opportunity for the supervisor and employee to review the prior year’s work performance. This process should include conversations related to the strengths and weaknesses in your employee’s performance, the development of future objectives, and your support and encouragement in assisting them to reach their full potential. The evaluation process helps to promote better communication between you and your employee, allows your employee input, and enables attention to be focused on job performance standards.  As you communicate the performance appraisal, your employee needs to understand performance expectations and your employee should be provided the opportunity to respond and discuss any issues that may arise.  Feedback concerning job satisfaction, career goals, and position responsibility are encouraged during the appraisal and throughout the year.

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Supervisors

The following employees have completed their evaluations. Please review them by clicking on each of their names in the table below.

Below is a list of reviews that your employees have submitted.

Employee Evaluations

Employee: Mary Romeo Tarte Job Title: Accounting Specialist – Student Accounts Department: Business Services Supervisor Email: hgood@collegeforcreativestudies.edu Review Date: July 24, 2019
Score Comment
Quality of WorkSTRENGTH (4)

Consistently meets or exceeds deadlines. Work is done accurately and work ethic is strong.

DependabilityLEADING (5)

Is willing to come in early or work late to get the job done. Very trustworthy.

Job KnowledgeSTRENGTH (4)

Knowledgeable about student accounts, cashiering and purchase orders. Looks for ways to improve and expedite job duties. Helps students and parents understand their statements and balances.

Interactive/Effective CommunicationDEMONSTRATING (3)

Always willing to learn new things. Not afraid to ask questions. Openly shares information.

Emotional IntelligenceSTRENGTH (4)

Does not engage in aggressive conversation. Speaks calmly and listens to students and parents in a professional and caring way.

Management AbilitySTRENGTH (4)

Has a good working relationship with all departments. Shares knowledge and information.

TeamworkLEADING (5)

Always willing to help out in any way I can both inside and outside the department.

AgilityDEMONSTRATING (3)

Respond to changes as quickly as I can without losing momentum and vision.

Goals

    1. Monitor student accounts to make sure balances are accurate and up to date.
    1. Try to get students with past due balances on a payment plan so their account stays at the college.
    1. Work with the VA and 3rd party providers to get tuition paid for students covered by those entities.
    1. Perform cashier duties as needed.

Accomplishments

    1. Student statements were accurate and sent out on a timely basis each month.
    1. Worked with a number of students to set up a payment plan for past due balances.
    1. Worked with MET and Financial Aid to ensure that students that qualified for MET received their funds.
    1. Processed all tuition appeals on a timely basis.

Comments

Share your knowledge and skills so I can learn new things and improve my accuracy and efficiency in my day to day work.

Created on July 30, 2019 at 4:20 pm Updated at July 30, 2019 at 4:20 pm

Enter each employee evaluation on the Supervisor Evaluations page. Once you have entered your information, click submit. You may edit your entries by clicking on the Edit links of the employee evaluations you’ve entered below. Please complete the supervisor evaluation process by August 23, 2019.

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