{"id":64,"date":"2016-10-18T00:00:02","date_gmt":"2016-10-18T04:00:02","guid":{"rendered":"https:\/\/campus.collegeforcreativestudies.edu\/policy\/?p=64"},"modified":"2020-12-11T10:52:52","modified_gmt":"2020-12-11T15:52:52","slug":"bookstore-returns","status":"publish","type":"post","link":"https:\/\/campus.collegeforcreativestudies.edu\/policy\/bookstore-returns\/","title":{"rendered":"Bookstore Returns"},"content":{"rendered":"\n<p>Returns\/exchanges will be accepted within 10 business days of purchase, and must be accompanied by the original receipt. Refunds will be issued in the original form of payment as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Cash purchases will be refunded in cash<\/li><li>Credit card purchases will be refunded to the credit card<\/li><li>Check purchases 10 days after the original purchase may be refunded for cash -if less than 10 days an image of the cashed check (front and back) must be presented to the bookstore<\/li><li>Gift card purchases will be refunded back to a gift card<\/li><\/ul>\n\n\n\n<p>Textbooks are non-returnable after the first two weeks of the semester. (This date will be posted at the sales register each semester.)<\/p>\n\n\n\n<p>All merchandise must be in new\/original condition; unused, unopened, unworn with tags attached and packaging intact, free of marks, eraser marks, page, and\/or cover bends.<\/p>\n\n\n\n<p>Computer software, hardware and clearance merchandise sales are final and may not be returned or exchanged.<\/p>\n\n\n\n<p>No Returns Or Exchanges <g class=\"gr_ gr_4 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-del replaceWithoutSep\" id=\"4\" data-gr-id=\"4\">On:<\/g>  Food, gift cards, test forms, loose markers, pens, brushes, paint, ink, computer products, custom orders, film or any light-sensitive items, respirators &amp; dust masks, magazines, greeting cards, art paper, or other dated or perishable items.<\/p>\n\n\n\n<p>Defective items should be returned immediately for replacement. A restocking fee equal to 10% of the retail purchase price will be assessed to all merchandise not picked up. Shipping and handling charges will not be refunded.<\/p>\n\n\n\n<p>Online orders may be returned in the store or sent <g class=\"gr_ gr_7 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-del replaceWithoutSep\" id=\"7\" data-gr-id=\"7\">to<\/g><g class=\"gr_ gr_8 gr-alert gr_gramm gr_inline_cards gr_run_anim Style replaceWithoutSep\" id=\"8\" data-gr-id=\"8\"><g class=\"gr_ gr_7 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-del replaceWithoutSep\" id=\"7\" data-gr-id=\"7\">:<\/g><\/g><br><g class=\"gr_ gr_8 gr-alert gr_gramm gr_inline_cards gr_run_anim Style replaceWithoutSep\" id=\"8\" data-gr-id=\"8\">College<\/g> for Creative Studies Bookstore &#8211; Web Order Department<br>201 E. Kirby Detroit, MI 48202<\/p>\n\n\n\n<p>Original mail order receipt must accompany mail order returns. Original and return shipping charges will not be refunded.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns\/exchanges will be accepted within 10 business days of purchase, and must be accompanied by the original receipt. Refunds will be issued in the &hellip; <a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/bookstore-returns\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Bookstore Returns&#8221;<\/span><\/a><\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[117,118,125],"tags":[403,356,405,406],"audience":[113,114,115,116],"compliance":[],"division":[183],"document-type":[193],"department":[155],"class_list":["post-64","post","type-post","status-publish","format-standard","hentry","category-academics","category-administrative-finance","category-student-services","tag-bookstore","tag-card","tag-purchase","tag-refund","audience-faculty","audience-staff","audience-student","audience-visitors","division-administration-finance","document-type-policy","department-bookstore"],"author_meta":{"display_name":"Heather Good","author_link":"https:\/\/campus.collegeforcreativestudies.edu\/policy\/author\/hgood\/"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/academics\/\" class=\"advgb-post-tax-term\">Academics<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/administrative-finance\/\" class=\"advgb-post-tax-term\">Administrative and Finance<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/student-services\/\" class=\"advgb-post-tax-term\">Student Services<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Academics<\/span>","<span class=\"advgb-post-tax-term\">Administrative and Finance<\/span>","<span class=\"advgb-post-tax-term\">Student Services<\/span>"]},"tags":{"linked":["<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/student-services\/\" class=\"advgb-post-tax-term\">bookstore<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/student-services\/\" class=\"advgb-post-tax-term\">card<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/student-services\/\" class=\"advgb-post-tax-term\">purchase<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/policy\/category\/student-services\/\" class=\"advgb-post-tax-term\">refund<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">bookstore<\/span>","<span class=\"advgb-post-tax-term\">card<\/span>","<span class=\"advgb-post-tax-term\">purchase<\/span>","<span class=\"advgb-post-tax-term\">refund<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 10 years ago","modified":"Updated 5 years ago"},"absolute_dates":{"created":"Posted on October 18, 2016","modified":"Updated on December 11, 2020"},"absolute_dates_time":{"created":"Posted on October 18, 2016 12:00 am","modified":"Updated on December 11, 2020 10:52 am"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-04-26 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