{"id":51,"date":"2023-05-04T10:27:50","date_gmt":"2023-05-04T14:27:50","guid":{"rendered":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/?page_id=51"},"modified":"2023-05-04T10:27:52","modified_gmt":"2023-05-04T14:27:52","slug":"all-open-tickets","status":"publish","type":"page","link":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/all-open-tickets\/","title":{"rendered":"All Open Tickets"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Entry ID<\/th>\nContact:<\/th>\nSubject:<\/th>\nAssignment <\/th>\nStatus<\/th>\nSubmitted On<\/th>\n<\/th>\n<\/tr>\n<\/thead>\n
3478<\/td>\nChang Genser, Julie<\/td>\nInstalling software<\/td>\n*Ticket Pool<\/td>\nAwaiting Dispatch<\/td>\n04-04-26<\/td>\n<\/td>\n<\/tr>\n
3477<\/td>\nCrawford, Akil<\/td>\nFormatted SD Card<\/td>\n*Ticket Pool<\/td>\nAwaiting Dispatch<\/td>\n04-03-26<\/td>\n<\/td>\n<\/tr>\n
3476<\/td>\nAbbate, Sara<\/td>\nRequest for 2 Mac Mini’s or 2 Laptops for Reviews<\/td>\nConley, Joshua<\/td>\nOn Hold<\/td>\n04-03-26<\/td>\n<\/td>\n<\/tr>\n
3475<\/td>\nWebster, Brooklyn<\/td>\nThe keys keep getting stuck and I am unavailable to type<\/td>\nGauthier, Alexis<\/td>\nWaiting On User Response<\/td>\n04-02-26<\/td>\n<\/td>\n<\/tr>\n
3474<\/td>\nKostrzewa, Emily<\/td>\nPC connected to 3d printer not turning on<\/td>\nGauthier, Alexis<\/td>\nOn Hold<\/td>\n04-02-26<\/td>\n<\/td>\n<\/tr>\n
3470<\/td>\nMolesworth, Allison<\/td>\nWord Doc Macro issue<\/td>\nGauthier, Alexis<\/td>\nWaiting On User Response<\/td>\n04-01-26<\/td>\n<\/td>\n<\/tr>\n
3469<\/td>\nBlitz, Christopher<\/td>\nWifi is inconsistent. Losing signal, and it comes back. Speed tests are all over the place. Hardwired seems fine<\/td>\nSizemore, Samuel<\/td>\nAssigned Not Updated<\/td>\n04-01-26<\/td>\n<\/td>\n<\/tr>\n
3468<\/td>\nBarlow, Heidi<\/td>\nProjector not connecting to instructor computer anymore<\/td>\nAVC<\/td>\nAssigned Not Updated<\/td>\n04-01-26<\/td>\n<\/td>\n<\/tr>\n
3466<\/td>\nAbbate, Sara<\/td>\nInformer Report | INTERDISCIPLINARY ART DESIGN STUDENTS<\/td>\nBrejnak, Lisa<\/td>\nWaiting On User Response<\/td>\n04-01-26<\/td>\n<\/td>\n<\/tr>\n
3461<\/td>\nPhilips, Allison<\/td>\nWebcam\/Speakers Setup<\/td>\nGauthier, Alexis<\/td>\nOn Hold<\/td>\n03-31-26<\/td>\n<\/td>\n<\/tr>\n
3459<\/td>\nViau, Nylise<\/td>\nDemographic report<\/td>\nGasperosky, Brian<\/td>\nAssigned Not Updated<\/td>\n03-30-26<\/td>\n<\/td>\n<\/tr>\n
3457<\/td>\nAscencio, Viridiana<\/td>\nCCS Email not working<\/td>\nFraser, Greg<\/td>\nWaiting On User Response<\/td>\n03-30-26<\/td>\n<\/td>\n<\/tr>\n
3456<\/td>\nPhillips, Cristina<\/td>\nStudents don’t have Canvas access<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n03-30-26<\/td>\n<\/td>\n<\/tr>\n
3449<\/td>\nRaupp, Matt<\/td>\nTaubman Lobby TV Not Running<\/td>\nAVC<\/td>\nAssigned Not Updated<\/td>\n03-26-26<\/td>\n<\/td>\n<\/tr>\n
3448<\/td>\nCorll, Alex<\/td>\nConnect to R drive to submit to renderfarm<\/td>\nSizemore, Samuel<\/td>\nAssigned Not Updated<\/td>\n03-25-26<\/td>\n<\/td>\n<\/tr>\n
3446<\/td>\nConley, Joshua<\/td>\nErik Olson’s login credentials failing under Imaging Center module<\/td>\nGasperosky, Brian<\/td>\nAssigned Not Updated<\/td>\n03-25-26<\/td>\n<\/td>\n<\/tr>\n
3435<\/td>\nHofer, Christopher<\/td>\nWordPress Page Issue – “How-To Guides”<\/td>\nGasperosky, Brian<\/td>\nAssigned Not Updated<\/td>\n03-20-26<\/td>\n<\/td>\n<\/tr>\n
3428<\/td>\nKoch, Kristin<\/td>\nTV not working<\/td>\nAVC<\/td>\nAssigned Not Updated<\/td>\n03-18-26<\/td>\n<\/td>\n<\/tr>\n
3407<\/td>\nFraser, Greg<\/td>\nAdd retention fields to CCS.ENROLLMENT.STATS<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n03-06-26<\/td>\n<\/td>\n<\/tr>\n
3406<\/td>\nFraser, Greg<\/td>\nCreate a program\/process to populate user accounts in Ready Campus<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n03-06-26<\/td>\n<\/td>\n<\/tr>\n
3404<\/td>\nDavis, Jill<\/td>\nGoogle Calendar: Zoom link Creation<\/td>\nEvans, Sean<\/td>\nWaiting On User Response<\/td>\n03-06-26<\/td>\n<\/td>\n<\/tr>\n
3403<\/td>\nJohnson, Sarah<\/td>\nCTW PC Graphics card\/driver fatal errors<\/td>\nGauthier, Alexis<\/td>\nOn Hold<\/td>\n03-05-26<\/td>\n<\/td>\n<\/tr>\n
3388<\/td>\nMcmahon, Shelly<\/td>\nUpdate PDC Application Survey Link<\/td>\nMarketing<\/td>\nAssigned Not Updated<\/td>\n03-02-26<\/td>\n<\/td>\n<\/tr>\n
3375<\/td>\nDavis, Jill<\/td>\nWireless Presentation Clicker Remote<\/td>\nAVC<\/td>\nWork In Progress<\/td>\n02-25-26<\/td>\n<\/td>\n<\/tr>\n
3332<\/td>\nBlasey, Lynn<\/td>\nbluetooth failing<\/td>\nGerlach, Dave<\/td>\nWork In Progress<\/td>\n02-17-26<\/td>\n<\/td>\n<\/tr>\n
3311<\/td>\nConley, Joshua<\/td>\nLimble ticket re: emergency call box<\/td>\nUyematsu, Troy<\/td>\nWork In Progress<\/td>\n02-10-26<\/td>\n<\/td>\n<\/tr>\n
3298<\/td>\nErskine, Ella<\/td>\nVDI<\/td>\nFraser, Greg<\/td>\nWaiting On User Response<\/td>\n02-04-26<\/td>\n<\/td>\n<\/tr>\n
3283<\/td>\nRaupp, Matt<\/td>\nLG Classroom TV Not Working<\/td>\nAVC<\/td>\nAssigned Not Updated<\/td>\n02-03-26<\/td>\n<\/td>\n<\/tr>\n
3229<\/td>\nOlsen, Sullivan<\/td>\nListed pronouns keep changing<\/td>\nFraser, Greg<\/td>\nWaiting On User Response<\/td>\n01-19-26<\/td>\n<\/td>\n<\/tr>\n
3223<\/td>\nSnyder, Paul<\/td>\nprojector in room 1010<\/td>\nAVC<\/td>\nWork In Progress<\/td>\n01-16-26<\/td>\n<\/td>\n<\/tr>\n
3217<\/td>\nPhillips, Cristina<\/td>\nDocusign two accounts<\/td>\nFraser, Greg<\/td>\nAssigned Not Updated<\/td>\n01-15-26<\/td>\n<\/td>\n<\/tr>\n
3212<\/td>\nMuhammad, Sajdah<\/td>\nCampus Emergency Alerts<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n01-15-26<\/td>\n<\/td>\n<\/tr>\n
3207<\/td>\nWeinberger, Elizabeth<\/td>\nCrooked Projector<\/td>\nAVC<\/td>\nWork In Progress<\/td>\n01-14-26<\/td>\n<\/td>\n<\/tr>\n
3206<\/td>\nThomas, Denise<\/td>\nDocusign Issue<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n01-14-26<\/td>\n<\/td>\n<\/tr>\n
3168<\/td>\nEarnley, Heather<\/td>\nweird issue since semester started<\/td>\nGasperosky, Brian<\/td>\nWork In Progress<\/td>\n01-12-26<\/td>\n<\/td>\n<\/tr>\n
3111<\/td>\nWenzell, Kiana<\/td>\nConference camera and microphone<\/td>\nAVC<\/td>\nWork In Progress<\/td>\n12-16-25<\/td>\n<\/td>\n<\/tr>\n
3029<\/td>\nWenzell, Kiana<\/td>\nConference room Zoom camera needs to be replaced<\/td>\nAVC<\/td>\nWork In Progress<\/td>\n11-20-25<\/td>\n<\/td>\n<\/tr>\n
2993<\/td>\nKoch, Kristin<\/td>\nSlow Printing<\/td>\nSizemore, Samuel<\/td>\nAssigned Not Updated<\/td>\n11-11-25<\/td>\n<\/td>\n<\/tr>\n
2958<\/td>\nFraser, Greg<\/td>\nFinancial Aid Report\/Download for Kerri<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n11-03-25<\/td>\n<\/td>\n<\/tr>\n
2922<\/td>\nFraser, Greg<\/td>\nEnrollment dashboard prototype<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n10-24-25<\/td>\n<\/td>\n<\/tr>\n
2718<\/td>\nNoah, Sarah<\/td>\nAdding a Border to Images in WordPress<\/td>\nGasperosky, Brian<\/td>\nAssigned Not Updated<\/td>\n09-16-25<\/td>\n<\/td>\n<\/tr>\n
2595<\/td>\nMcmahon, Shelly<\/td>\nGranted Access to SoftDocs (or DocuSign) to create Internship for Credit Requirements<\/td>\nSkutt, Joey<\/td>\nWork In Progress<\/td>\n08-28-25<\/td>\n<\/td>\n<\/tr>\n
2535<\/td>\nWilson, Charlotte<\/td>\nHDMI cord<\/td>\nSizemore, Samuel<\/td>\nAssigned Not Updated<\/td>\n08-12-25<\/td>\n<\/td>\n<\/tr>\n
2359<\/td>\nKoch, Kristin<\/td>\nMerge AD & CD to CDS<\/td>\nGasperosky, Brian<\/td>\nAssigned Not Updated<\/td>\n05-22-25<\/td>\n<\/td>\n<\/tr>\n
2269<\/td>\nDubey, Aishi<\/td>\nemails not going through<\/td>\nFraser, Greg<\/td>\nWaiting On User Response<\/td>\n04-16-25<\/td>\n<\/td>\n<\/tr>\n
2166<\/td>\nStewart, Jane<\/td>\nAdd CCSclasses.com to Access Manager Dashboard?<\/td>\nFraser, Greg<\/td>\nAssigned Not Updated<\/td>\n03-14-25<\/td>\n<\/td>\n<\/tr>\n
2127<\/td>\nHofer, Christopher<\/td>\nAccess to a Google Document from my former supervisor<\/td>\nFraser, Greg<\/td>\nWork In Progress<\/td>\n02-27-25<\/td>\n<\/td>\n<\/tr>\n
2109<\/td>\nShuster, Ellen<\/td>\nSoftDocs: Login and Password?<\/td>\nFraser, Greg<\/td>\nAssigned Not Updated<\/td>\n02-24-25<\/td>\n<\/td>\n<\/tr>\n
1931<\/td>\nKoch, Kristin<\/td>\nFERPA Release Report<\/td>\nlbrejnak@collegeforcreativestudies.edu<\/td>\nAssigned Not Updated<\/td>\n01-07-25<\/td>\n<\/td>\n<\/tr>\n
1587<\/td>\nGonzalez, Carla<\/td>\nSecurity Warning – Certificate is not Active\/Confirmed<\/td>\ngfraser@collegeforcreativestudies.edu<\/td>\nWaiting On User Response<\/td>\n10-21-24<\/td>\n<\/td>\n<\/tr>\n
1437<\/td>\nVidali, Alan<\/td>\nPlease Delete Professional Experience from CSS website<\/td>\nMarketing<\/td>\nAssigned Not Updated<\/td>\n09-16-24<\/td>\n<\/td>\n<\/tr>\n
1171<\/td>\nFradeneck, Miles<\/td>\nName Change<\/td>\ngfraser@collegeforcreativestudies.edu<\/td>\nWaiting On User Response<\/td>\n07-08-24<\/td>\n<\/td>\n<\/tr>\n
1159<\/td>\nRusak, Katie<\/td>\nBlackbaud for Gmail<\/td>\ngfraser@collegeforcreativestudies.edu<\/td>\nWork In Progress<\/td>\n06-27-24<\/td>\n<\/td>\n<\/tr>\n
663<\/td>\nGonzalez, Carla<\/td>\nInformer Dashboard needs to include GR students please<\/td>\nbgasperosky@collegeforcreativestudies.edu<\/td>\nWork In Progress<\/td>\n12-11-23<\/td>\n<\/td>\n<\/tr>\n
232<\/td>\nOsinski, Christine<\/td>\nNew Legal Gender Option<\/td>\nbgasperosky@collegeforcreativestudies.edu<\/td>\nAssigned Not Updated<\/td>\n08-16-23<\/td>\n<\/td>\n<\/tr>\n
175<\/td>\nCampbell, Katherine<\/td>\nInformer Report Request<\/td>\ngfraser@collegeforcreativestudies.edu<\/td>\nAssigned Not Updated<\/td>\n07-20-23<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"coauthors":[],"author_meta":{"author_link":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/author\/sevans\/","display_name":"Sean Evans"},"relative_dates":{"created":"Posted 3 years ago","modified":"Updated 3 years ago"},"absolute_dates":{"created":"Posted on May 4, 2023","modified":"Updated on May 4, 2023"},"absolute_dates_time":{"created":"Posted on May 4, 2023 10:27 am","modified":"Updated on May 4, 2023 10:27 am"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":2,"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/51\/revisions"}],"predecessor-version":[{"id":348,"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/pages\/51\/revisions\/348"}],"wp:attachment":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/helpdesk\/wp-json\/wp\/v2\/media?parent=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}