{"id":932,"date":"2024-09-20T20:36:39","date_gmt":"2024-09-20T20:36:39","guid":{"rendered":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/?p=932"},"modified":"2026-01-09T16:48:24","modified_gmt":"2026-01-09T16:48:24","slug":"managing-broken-links","status":"publish","type":"post","link":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/managing-broken-links\/","title":{"rendered":"Managing Broken Links"},"content":{"rendered":"\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"168\" src=\"http:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-1024x168.png\" alt=\"\" class=\"wp-image-2711\" srcset=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-1024x168.png 1024w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-300x49.png 300w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-768x126.png 768w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-1536x253.png 1536w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks-1200x197.png 1200w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2025\/04\/FAQbanners_Canvas_CourseSettingsAndConfigurations_ManagingBrokenLinks.png 1922w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#validate-links\" data-type=\"internal\" data-id=\"#validate-links\">Validate Links in Content<\/a><\/li>\n\n\n\n<li><a href=\"#fixing-broken-links\">Fixing Broken Links<\/a><\/li>\n<\/ul>\n\n\n\n<p>Have you ever encountered an issue in your Canvas course(s) where you (as the instructor) are able to access course links but your students cannot? One of the main reasons this might be the case is because of how the links were originally created in your course(s). Let&#8217;s look at an example:<\/p>\n\n\n\n<p>A link to a course page, &#8220;Online Course Resources&#8221;, was copied and pasted from one course to another.  When the instructor clicks on the link to make sure it works properly, the instructor does not experience any issues. When students click on the same link, they see a &#8220;Page Not Found&#8221; message.<\/p>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"476\" height=\"573\" src=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/PageNotFound.png\" alt=\"A &quot;Page Not Found&quot; error screen within the Canvas LMS featuring a whimsical illustration of a large red planet with an astronaut and a rocket ship tethered to it, floating among stars. Below the graphic, large text announces, &quot;Whoops... Looks like nothing is here!&quot; followed by a smaller subtitle, &quot;We couldn't find that page!&quot; and a final caption reading &quot;Page Not Found&quot; at the bottom.\" class=\"wp-image-1028\" srcset=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/PageNotFound.png 476w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/PageNotFound-249x300.png 249w\" sizes=\"auto, (max-width: 476px) 85vw, 476px\" \/><\/figure>\n<\/div>\n\n\n<p>In the below example, the instructor hovers over the &#8220;Online Course Resources&#8221; link. The URL at the bottom of the browser window appears as the instructor hovers over the link. But, the CourseID number displayed in the bottom URL does not match the CourseID number in the browser&#8217;s address bar at the top of the screen. Students who are enrolled in CourseID 12345 cannot access the &#8220;Online Course Resources&#8221; linked page because they are not enrolled in CourseID 54321.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>To summarize:<\/strong> Copying and pasting links from one course to another is not encouraged&#8230;as it creates issues for your students that will need to be manually fixed.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"766\" height=\"562\" src=\"http:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/CourseIDsNotMatching.png\" alt=\"A screenshot of a Canvas course page titled &quot;Online Course Resources&quot; within the course &quot;Chris' Sandbox&quot;. A large dark arrow points from the browser's address bar at the top, highlighting the URL which contains the course ID number &quot;12345&quot;. Another large dark arrow points from a link on the page itself, also titled &quot;Online Course Resources,&quot; down to the browser's status bar at the very bottom left. This status bar displays the destination URL for the hovered link, which contains a different course ID number, &quot;54321&quot;. A pink banner at the bottom of the screen indicates the user is currently &quot;acting as Alfred Stu...&quot;.\" class=\"wp-image-934\" srcset=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/CourseIDsNotMatching.png 766w, https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-content\/uploads\/sites\/53\/2024\/09\/CourseIDsNotMatching-300x220.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"validate-links\">Validate Links in Content<\/h2>\n\n\n\n<p>As detailed in <a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/validating-links-in-a-canvas-course\/\" data-type=\"post\" data-id=\"704\">Validating Links in a Canvas Course<\/a>, it is important to ensure that all links in your course(s) are working properly for you and your students. The Canvas Course Link Validator helps you identify links that are broken and\/or point to other course content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fixing-broken-links\">Fixing Broken Links<\/h2>\n\n\n\n<p>The following options are available to help get your links fixed in your course:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reach out to the <a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech-help\/ed-tech-support\/\" data-type=\"link\" data-id=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech-help\/ed-tech-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Educational Technology + Innovation<\/a> team if you do not feel comfortable correcting links on your own.<\/li>\n\n\n\n<li>Use the RCE (Rich Content Editor) available on most Canvas content pages to correct the links yourself. The following Guides will show you how to create links to course content and files within your course:<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-advgb-adv-tabs advgb-tabs-wrapper advgb-tab-vert-desktop advgb-tab-vert-tablet advgb-tab-stack-mobile advgb-tabs-a909611e-0da4-425e-aca5-cf589dcb6ee3\" data-tab-active=\"0\"><ul class=\"advgb-tabs-panel\" role=\"tablist\"><li class=\"advgb-tab advgb-tab-active\" role=\"presentation\" style=\"background-color:#e5e5e5;border-style:solid;border-width:1px;border-radius:10px\"><button class=\"advgb-tab-button\" id=\"advgb-tab-_9a1be9-3b-0\" aria-controls=\"advgb-tab-panel-_9a1be9-3b-0\" role=\"tab\" aria-selected=\"true\" tabindex=\"0\" style=\"color:#242424;background:none;border:none;width:100%;text-align:inherit;cursor:pointer;padding:8px 16px;font:inherit\"><span>Create hyperlinks to course or group content<\/span><\/button><\/li><li class=\"advgb-tab \" role=\"presentation\" style=\"background-color:#e5e5e5;border-style:solid;border-width:1px;border-radius:10px\"><button class=\"advgb-tab-button\" id=\"advgb-tab-_9a1be9-3b-1\" aria-controls=\"advgb-tab-panel-_9a1be9-3b-1\" role=\"tab\" aria-selected=\"false\" tabindex=\"0\" style=\"color:#242424;background:none;border:none;width:100%;text-align:inherit;cursor:pointer;padding:8px 16px;font:inherit\"><span>Create hyperlinks to user, group, or course files<\/span><\/button><\/li><li class=\"advgb-tab \" role=\"presentation\" style=\"background-color:#e5e5e5;border-style:solid;border-width:1px;border-radius:10px\"><button class=\"advgb-tab-button\" id=\"advgb-tab-_9a1be9-3b-2\" aria-controls=\"advgb-tab-panel-_9a1be9-3b-2\" role=\"tab\" aria-selected=\"false\" tabindex=\"0\" style=\"color:#242424;background:none;border:none;width:100%;text-align:inherit;cursor:pointer;padding:8px 16px;font:inherit\"><span>Link to a document from Canvas<\/span><\/button><\/li><\/ul><div class=\"advgb-tab-body-wrapper\" style=\"border-style:solid;border-width:1px;border-radius:10px\">\n<div class=\"wp-block-advgb-tab advgb-tab-body-container\"><div class=\"advgb-tab-body-header advgb-tab-class- \" id=\"advgb-tab-panel-_9a1be9-3b-0\" role=\"tabpanel\" aria-labelledby=\"advgb-tab-_9a1be9-3b-0\" tabindex=\"0\"><span>Create hyperlinks to course or group content<\/span><\/div><div class=\"advgb-tab-_9a1be9-3b advgb-tab-body\" aria-labelledby=\"advgb-tab-panel-_9a1be9-3b-0\" style=\"display:none\">\n<p><a href=\"https:\/\/community.instructure.com\/en\/kb\/articles\/662916-how-do-i-create-hyperlinks-to-course-or-group-content-in-the-rich-content-editor\" data-type=\"link\" data-id=\"https:\/\/community.canvaslms.com\/t5\/Instructor-Guide\/How-do-I-create-hyperlinks-to-course-or-group-content-in-the\/ta-p\/954\" target=\"_blank\" rel=\"noreferrer noopener\">How do I create hyperlinks to course or group content in the Rich Content Editor?<\/a><\/p>\n\n\n\n<p style=\"text-align: center;\"><div style=\"position:relative;width:100%;max-width:900px;margin:8px 0;padding-top:56.25%;overflow:hidden;\"><iframe src=\"https:\/\/embed.app.guidde.com\/playbooks\/kdGuGgDts2TFqjesE3vxZY\" title=\"How do I create hyperlinks to course or group content in the Rich Content Editor (RCE)?\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-forms\" loading=\"lazy\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:0;background:#000;\"><\/iframe><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-tab advgb-tab-body-container\"><div class=\"advgb-tab-body-header advgb-tab-class- \" id=\"advgb-tab-panel-_9a1be9-3b-1\" role=\"tabpanel\" aria-labelledby=\"advgb-tab-_9a1be9-3b-1\" tabindex=\"0\"><span>Create hyperlinks to user, group, or course files<\/span><\/div><div class=\"advgb-tab-_9a1be9-3b advgb-tab-body\" aria-labelledby=\"advgb-tab-panel-_9a1be9-3b-1\" style=\"display:none\">\n<p><a href=\"https:\/\/community.instructure.com\/en\/kb\/articles\/662915-how-do-i-create-hyperlinks-to-user-group-or-course-files-in-the-rich-content-editor\" data-type=\"link\" data-id=\"https:\/\/community.canvaslms.com\/t5\/Instructor-Guide\/How-do-I-create-hyperlinks-to-course-group-and-user-files-in-the\/ta-p\/959\" target=\"_blank\" rel=\"noreferrer noopener\">How do I create hyperlinks to user, group, or course files in the Rich Content Editor?<\/a><\/p>\n\n\n\n<p style=\"text-align: center;\"><div style=\"position:relative;width:100%;max-width:900px;margin:8px 0;padding-top:56.25%;overflow:hidden;\"><iframe src=\"https:\/\/embed.app.guidde.com\/playbooks\/ou5YjCYsURUHK57YbZ9Fbi\" title=\"How do I create hyperlinks to user, course, or group files in theRich Content Editor (RCE)?\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-forms\" loading=\"lazy\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:0;background:#000;\"><\/iframe><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-tab advgb-tab-body-container\"><div class=\"advgb-tab-body-header advgb-tab-class- header-active\" id=\"advgb-tab-panel-_9a1be9-3b-2\" role=\"tabpanel\" aria-labelledby=\"advgb-tab-_9a1be9-3b-2\" tabindex=\"0\"><span>Link to a document from Canvas<\/span><\/div><div class=\"advgb-tab-_9a1be9-3b advgb-tab-body\" aria-labelledby=\"advgb-tab-panel-_9a1be9-3b-2\" style=\"display:block\">\n<p><a href=\"https:\/\/community.instructure.com\/en\/kb\/articles\/662927-how-do-i-link-to-a-document-from-canvas-in-the-rich-content-editor\" data-type=\"link\" data-id=\"https:\/\/community.canvaslms.com\/t5\/Instructor-Guide\/How-do-I-link-to-a-document-from-Canvas-in-the-Rich-Content\/ta-p\/675\" target=\"_blank\" rel=\"noreferrer noopener\">How do I link to a document from Canvas in the Rich Content Editor?<\/a><\/p>\n\n\n\n<p style=\"text-align: center;\"><div style=\"position:relative;width:100%;max-width:900px;margin:8px 0;padding-top:56.25%;overflow:hidden;\"><iframe src=\"https:\/\/embed.app.guidde.com\/playbooks\/77o8na4c35pPxtsAHuEQhS\" title=\"How do I link to a document from Canvas in the Rich Content Editor?\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-forms\" loading=\"lazy\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:0;background:#000;\"><\/iframe><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<style class=\"advgb-styles-renderer\">.advgb-tabs-a909611e-0da4-425e-aca5-cf589dcb6ee3 ul.advgb-tabs-panel li.advgb-tab.advgb-tab-active {background-color:#251c5c !important;color:#fff !important;}#advgb-tabs-a909611e-0da4-425e-aca5-cf589dcb6ee3 .advgb-tab-body-header.header-active, .advgb-tabs-a909611e-0da4-425e-aca5-cf589dcb6ee3 .advgb-tab-body-header.header-active{background-color:#251c5c !important;color:#fff !important;}<\/style>","protected":false},"excerpt":{"rendered":"<p>Have you ever encountered an issue in your Canvas course(s) where you (as the instructor) are able to access course links but your students cannot? One of the main reasons this might be the case is because of how the links were originally created in your course(s). Let&#8217;s look at an example: A link to &hellip; <a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/managing-broken-links\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Managing Broken Links&#8221;<\/span><\/a><\/p>\n","protected":false},"author":4255,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[4,154],"tags":[155,38,26,105,119,118,116,117],"class_list":["post-932","post","type-post","status-publish","format-standard","hentry","category-canvas","category-course-settings-and-configurations","tag-broken","tag-canvas","tag-course","tag-courses","tag-link","tag-links","tag-validate","tag-validating"],"author_meta":{"display_name":"Chris Hofer","author_link":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/author\/chofer\/"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/\" class=\"advgb-post-tax-term\">Canvas<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Course Settings and Configurations<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Canvas<\/span>","<span class=\"advgb-post-tax-term\">Course Settings and Configurations<\/span>"]},"tags":{"linked":["<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Broken<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Canvas<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Course<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Courses<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Link<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Links<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Validate<\/a>","<a href=\"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/category\/canvas\/course-settings-and-configurations\/\" class=\"advgb-post-tax-term\">Validating<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Broken<\/span>","<span class=\"advgb-post-tax-term\">Canvas<\/span>","<span class=\"advgb-post-tax-term\">Course<\/span>","<span class=\"advgb-post-tax-term\">Courses<\/span>","<span class=\"advgb-post-tax-term\">Link<\/span>","<span class=\"advgb-post-tax-term\">Links<\/span>","<span class=\"advgb-post-tax-term\">Validate<\/span>","<span class=\"advgb-post-tax-term\">Validating<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 2 years ago","modified":"Updated 3 months ago"},"absolute_dates":{"created":"Posted on September 20, 2024","modified":"Updated on January 9, 2026"},"absolute_dates_time":{"created":"Posted on September 20, 2024 8:36 pm","modified":"Updated on January 9, 2026 4:48 pm"},"featured_img_caption":"","series_order":"","_links":{"self":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/posts\/932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/users\/4255"}],"replies":[{"embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/comments?post=932"}],"version-history":[{"count":36,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/posts\/932\/revisions"}],"predecessor-version":[{"id":5537,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/posts\/932\/revisions\/5537"}],"wp:attachment":[{"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/media?parent=932"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/categories?post=932"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/campus.collegeforcreativestudies.edu\/ed-tech\/wp-json\/wp\/v2\/tags?post=932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}