Tag: instructor

Grade Appeal Process

Students who have concerns about their grades should discuss those concerns with the instructor who issued the grade. If a solution cannot be reached, the student should meet with the appropriate Department Chair to discuss and resolve the issue. If resolution still cannot be reached, students may then submit a written request for an appeal to the Office of Academic Affairs identifying the course and instructor, along with an explanation of the circumstances and reason for the request. Students must submit this documentation within 60 days after the last day of the semester in which the student was enrolled in the course. The Office of Academic Affairs will appoint a Hearing Officer (an academic Dean, the Provost, or a Department Chair other than the Department from which the appeal originates) and will schedule an academic hearing to be attended by the instructor, the student, the Department Chair, and the Hearing Officer. The Student Ombudsman may attend the hearing, at the student’s request. No other persons will be allowed in the hearing. The Hearing Officer will chair the hearing.

Students have the right to appeal the results of this hearing. These appeals must be initiated in writing either via email or in hard-copy to the Office of Academic Affairs within seven business days following the findings of the hearing. The appeal will be submitted to the Academic Performance Committee who will review it and render a final decision or conduct an appeal hearing before reaching a final decision. If the Committee is unable to meet in a timely manner, the appropriate Dean or the Provost may serve as the Hearing Officer. The appeal decision will be communicated to the student in written form and documentation will be placed in their file. The ruling of the Academic Performance Committee (or the Provost or appropriate Dean, as applicable) is final.

Grade Changes

Any grade dispute must be addressed with the instructor that issued the grade. Should the instructor agree to change the grade, he or she must complete a Grade Change Form. If the dispute is not resolved, the student may initiate the Grade Appeal Process.

Grade changes must occur within 60 days of the last day of the semester in which the student was enrolled in the course. The Office of Academic Affairs must approve all grade changes beyond a 60-day period.

Students who have a grade change or incomplete grade changed after Satisfactory Academic Progress (SAP) has already been processed for any semester must notify Academic Advising and Registration of the change. At that time SAP will be recalculated to determine if the SAP status needs to be modified and the Office of Academic Advising and Registration will notify the Office of Financial Aid.

Incomplete Grades

This policy details the criteria and process for an “I” or Incomplete grade.

An incomplete or grade of “I” may be given to a student when a minimal number of course assignments have not been completed due to unavoidable and legitimate circumstances (i.e., injury, hospitalization, jury duty, death of a family member, or other reasons beyond a student’s control).Completion of at least 75% of course work at passing levels is recommended before an “I” grade is assigned.

Unless otherwise indicated, students have one semester to finish any work necessary to complete the course (i.e. Incompletes assigned for the fall semester must be completed by the winter semester; Incompletes assigned for the winter/summer semester must be completed by the fall semester). If work is not completed within this timeframe the Incomplete Grade will default to the grade earned.  Any student receiving an “I” grade in their anticipated semester of graduation, will graduate in a later semester after all unsatisfied credits are confirmed. 

Important: Faculty may exercise the grade change form for situations where the incomplete grade is not warranted, but late assignments have been approved (see Grade Change policy).

Incomplete Grade Verification

The Instructor should submit the current “grade earned” (A-F) for their student during final grading submissions for their course, in the grading module.

  • For students approved to receive an “I” grade: the instructor must submit a completed Incomplete Grade Verification Form to the Academic Advising & Registration Office (AARO).
  • The reason for the incomplete grade and outstanding assignments must be identified on the form and agreed upon by the student.
  • The instructor, student and department chairperson must sign the form.
  • All forms must be received by the final grading deadline of the current semester for “I” grade processing. Incomplete grade submissions will be entered/updated by AARO staff.
  • Forms not received by the deadline will maintain records displaying the “grade earned”.

Updating an Assigned “I” Grade

  • Once the required coursework is completed by the student, the instructor must submit a Grade Change Form with all required signatures, to the AARO, by the “I” Grade Expire Date (or by the final grade due date for the subsequent semester).
  • Assigned “I” grades that do not have grade change submissions , will revert back to the student’s original “grade earned”.
  • The Office of Academic Affairs must approve all standard grade changes beyond a 60-day period and any grade changes for Incompletes.
  • The final assigned grade is calculated into the student’s cumulative GPA and SAP (see Satisfactory Academic Progress for Undergraduate Students and Satisfactory Academic progress for Graduate Students).

Resolving “I” Grades if the faculty is no longer teaching at CCS:
Incomplete Grades assigned by a former faculty member will be handled by the Department Chair of the course; who will review the required assignments and submissions to determine a final grade. The required grade change form must be completed and submitted by the Department Chair to the AARO.

Campus and Facility Access

Students working on Incomplete Grades are not granted automatic access to CCS facilities (studios, labs or classrooms). Departments are not obligated to ensure access to CCS facilities if a student is not registered and/or if a registered student has day/time conflicts during hours of facility open access.

If access to a CCS facility is required (or desired) to complete coursework for an incomplete grade, it is the student’s responsibility to:

  • communicate with the Instructor to understand expectations for completing the coursework;
  • and to confirm If open access to facilities are available through the affiliated department, before agreeing to the incomplete grade.

If campus facilities are approved for use, each department can determine arrangements for reasonable access, which should be verified in advance with appropriate campus offices as required (i.e. registration, security, etc); and included on the Incomplete Grading Form.